Returns & Exchanges
We want you to love your Sunnies Face favorites, but if something isn't quite right, we accept returns on unopened and unused products within 30 days of purchase. For hygiene reasons, we cannot accept returns for items that have been swatched or used.
Initiate Your Request
Contact our support team with your order number and a photo of the items you wish to return to receive a Return Authorization.
Pack Your Items
Securely place the unused beauty products in their original packaging to ensure they are protected during transit.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing